Our competitive computer repair prices

Dust and pet hair inside your laptop and desktops can cause a lot of problems including motherboard overheating, disrupt the air-flow in your system, and deteriorate component connections. When dust gathers on your fans and heatsinks, it can shorten the lifespan of your fan/ components and eventually burn them out or cause costly repairs.

As part of the regular maintenance of your computer we would recommend getting your system cleaned once every 6 months. You can purchase compressed air from your local electronics store. Pricing is typically about $8-$15 for a 3 pack, or if you are in the neighborhood, just drop by for our free service.

We provide professional dusting for all of our exisitng customers.

Do smudges, fingerprints and dust plague your laptop LCD screen? Bring it in, and let us clean up your lcd screen to bring it back to life..

We provide professional dusting for all of our existing customers.

Unlike most of our competitors, our diagnostics are completed in-house by technicians with a minimum of 8-10 years of real-world experience and are generally about 35%-65% lower than our competitors at those big chain stores.. We are very thorough in our diagnostics so we can determine what is the exact cause of your computer's malfunction and the best repair option. We always stay in touch with our clients, and only complete repairs after we have received confirmation to move forward.

Diagnostics are necessary to determine the overall health of your computer, and determine if there are any underlying repairs on your computer that need be addressed. Sometimes what may seem to be a virus, can be as simple as a quick optimization/maintenance boost or as severe as a failing hard drive.

If you have a hard drive that is no longer functional and still contains important files that you would like recovered, bring it into our store, and we can have one of our technicians complete a thorough analysis

After our assessment we can let you know what your recovery options are and the best way to proceed.

Blue Helpdesk will help you search, locate and recover all your inaccessible and lost data due to accidental format, software malfunction, file or directory deletion, virus attack, unexpected system shutdown and sabotage. We have proprietary -state of the art equipment- that will help us recover files from severely corrupted drives.

The data recovery industry states that no drive is completely dead to extract data, until it is burnt, broken or overwritten. In the event that we are unable to recovery your data using our equipment, we can ship (with your authorization) your hard drive to an off-site class-100 clean room.

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Laptop LCD screen installations can be difficult if you are not familiar with taking computers apart. Laptop LCD screens are fragile and should only be completed by a computer repair professional. Every LCD screen repair we complete using authorized parts undergo vigorous stress tests over several hours/days to determine the LCD screen's functionality.

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Most of our computer repairs, troubleshooting and hardware upgrades fall into this category. We out perform our competitors with a more knowledgable staff, substantially lower costs, faster computer repair turn-around time, and friendly staff that can convey complicated computer jargon into plain english.

If a diagnostics is needed, we will contact you first prior to completing any work.

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When a System Restore is performed on your laptop or desktop computer, your entire hard drive is whiped clean to your manufacturer's factory settings. It is recommended that you always back up your work prior to ANY repairs or work is performed on your computer. We can offer you the peace of mind by allowing us backup and transfer your files before and after a system restore. This includes all of your Pictures, Music, Outlook Emails, word/excel/powerpoint documents, bookmarks and any additional files you request.

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Need one of our Senior Technicians to stop by your house and diagnose your system(s), troubleshoot your wireless network, complete general repairs, remove a viruses or spyware? Give us a call and schedule an appointment today. Our Technicians are on-time and highly qualified for any repairs you may need for your Apple and Windows computer systems

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Virus and Spyware attacks have grown tremendously in the last year; now a multi-billion dollar industry! Do not ever provide your credit card information to any anti-virus/ anti-spyware program if you are infected. This simply a ploy to steal your credit card information. Simply call us, and we can take care of your computer infections.

As long as there are no pre-existing problems* on your computer, we are able to remove almost all virus, spyware and fake anti-virus programs within one to three hours. In some rare cases, when a virus has severely damaged your computer or laptop, we may recommend a system restage. Our highly-skilled computer technicians can determine this after we have assessed the extent of the infection(s).

If you find a series of pop-ups overwhelming your computer, adult websites redirects, or speculate a virus or fake anti-virus program is beginning to take hold of your computer, Shut Down your Computer immediately and contact us to prevent any further infections / additional costs. We are here to help you with the most cost-effective solutions to get you back on track and back to your work!

*If our technician finds an underlying/ pre-existing problem with your computer that needs to be addressed first, a diagnostics [charge] will be necessary to determine the problem and costs prior to a virus removal. 10 day warranty only valid with an active/current antivirus solution.

Here is what is included with every Virus Removal

• Removal of Spyware, Malware, Viruses, and Trojans
• Eliminate Unnecessary Program from Startups
• 10 Day Guarantee against any infections
        (Even if its a different virus/malware or infection!)
• LCD and exterior panel cleaning

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Whether you have lost a few keys on your laptop, have a few keys that are non-functional or simply want to replace your entire laptop keyboard, we offer a flat rate for 90% of laptop keyboard replacements. Our great prices include the keyboard and installation.

If you have spilled liquid on your laptop/keyboard, we highly recommend that you first bring your computer in for a full system diagnostics to determine if any additional damage is found.

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If the plugin/power connector on your laptop has come loose and you are experiencing power fluctuations/outages as you wiggle the cord you will need to replace the DC jack on your laptop as soon as possible. The longer you wait, the more costly the repairs can become, and in some cases not repairable.
Often times the DC powerjack becomes loose because of the constant pull and push on the powercord while it is connected to the laptop.

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Motherboard installations can be a very complex repair. Laptop motherboards can be particularly troublesome and should only be completed by a computer repair professional. Every component that attaches to the motherboard (hard drive, memory, processor, wireless card, LCD screen, keyboard and trackpad needs to be carefully removed and mapped with the correct screws. Every motherboard replacement that we complete using authorized parts undergo vigorous stress tests over several hours/days to determine the systems stability.

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Over time, Windows experiences what we term in the industry as "Windows Rot". As a rule of thumb, it is recommended that your computer be completely reformatted / restored about once every 2 years for optimal settings if you haven't kept up with the regular maintenance of your system. Certain strains of computer viruses can cause extensive system damage (in rare cases) that only a factory reset/ reformat would be the most viable solution. We'll setup your computer correctly and efficiently; and explain to you the host of programs and spyware prevention tools to keep your system running fast and clean.

Here is what is included with every Restage:

• Complete Hard Drive test/repair for any bad sectors
• Microsoft Office Reinstall & Activation using your CD/ license
• Clean / Optimize your Registry, and Internet Temporary Files
• LCD and exerior panel cleaning
• Professional interior fan dusting

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Our work is guaranteed. We pride ourselves in offering the highest level of service and customer satisfaction.

If we install a new hardware item, the installation and component are warranted to be free of defects for 30 days. Virus Removals carry a 10 day warranty. If you fail to keep an active/ updated anti-virus protection and your system becomes infected with a virus, the subsequent infection is not covered by our warranty.

If we re-format your hard drive and re-install the operating system, we guarantee the installation. Following installation, if you delete a critical system file or install new software that corrupts your operating system, the warranty is void. We guarantee our work. We do not provide a guarantee that your computer will remain healthy indefinitely. Please understand the volatile nature of computers, and that some problems can recurr, for example, some computers are reinfected with the same virus or spyware after a user repeats the same actions that got the system infected in the first place.

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